Call Center Manager 8.5.2
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for ...
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Call Center Management Excel Access Download
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1Freeware
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2Voicent Call Center Manager 8.5.2
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident!$2,499.00 -
3BC Call Center 5.0
The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include ...$47.50 -
4Call Center CRM 8.6.2
) in IVR application when they call in. Automatically display customer information to agents Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, ...Freeware -
5ErlangXLS 1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers ...Freeware -
6PrettyMay Call Center for Skype 4.2
PrettyMay Call Center for Skype is a 100% software-based call center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension ... -
7Centium Suite 2010 - CCS 2.2
CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series). CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency ... -
8Terrasoft Call Center 2.8
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts ...$2,490.00 -
9Five9 Adapter for Salesforce 6.0
The Five9 Adapter for Salesforce provides robust call center features within the Salesforce application. Salesforce CRM is the leading on-demand CRM solution, used by sales service and support teams around the globe. This integration is based on the ...$99.00 -
10BroadWorks Call Center 17.0
The BroadWorks® Call Center application delivers a comprehensive solution with the sophisticated features and functionality that are required for a broad range of call centers, along with the additional benefit of being completely integrated ... -
11Database Converters for Windows
Convert your Excel, Access, DBF, CSV files to different formats with ease. Every converter works as a standalone application with the graphic interface or using a command line interface. Various options allow you to customize the output file. The Expert ...$99.00
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12Call Centre Calculator 3.0
Call Center Calculator is based on the Erlang B and Erlang C traffic models and helps you to estimate how many agents you need in your call centre for each hour during an eight hour day. It also works out how many trunks (lines) you need into your call ...$249.00 -
13DBF Converters Shell 1.05.
Handy shell for DBF converters allows you to convert dbf files to csv, sql, xml, xls, mdb, pdb, html, excel, access formats and vise versa. It displays command line parameetrs in WYSIWYG mode, allows you to select source files and a target file or folder, ...Freeware -
14iReferent Light 3.02
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, ...$20.00 -
15Office OwnerGuard 7.0.0
Microsoft Office OwnerGuard provides full OwnerGuard features for Microsoft Office Documents including Word, Excel, Access, PowerPoint. Now you can Produce, Distribute, Share and Sell your valuable Office documents while OwnerGuard protects your ownership ...Freeware -
16Axon Virtual PBx System 2.00
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.Freeware -
17iFever 1.3.0.1
Your personal media center management ! You can use it watch TV program on your pc (tv capture card is required). Edit picture change picture format ,playback audio and video. Now it's free to download and You can evaluate all the features of iFever ...$29.95 -
18Auto Dialer Pro3 3.7
Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers ...$53.00 -
19ABarCode ActiveX Control Runtime Xp
ABarcode is an ActiveX control that allows you to print barcodes in any Windows application that supports ActiveX technology, including the MS Office suite (Word, Excel, Access, PowerPoint, FrontPage) and development environments like Visual Studio.The ...$629.00 -
20ACC Setup 2.1
With the Astaro Command Center you get access to many tools which simplify administrative tasks and make life easier. Regardless of if you are responsible for two or two hundred Astaro devices, ACC gives you a central place where you can observe, configure, ...Freeware -
21Arbortext 5.2
Whether you’re supporting a product through a call center, a field service organization, a web-based training program, or a fleet of equipment operators, you need to deliver 100% accurate technical information to your business organizations ... -
22Pacta CRM Phone Connector 3.1
Pacta Call Center SugarCRM Plug-in is a powerful CTI (Computer Telephony Integration) extension for SugarCRM. Program that registers phone calls and does many more things. Compability: Public Switched Telepfone Network lines (most european countries) ... -
23BestPhone3 1.8
BestPhone3 offers quality voice and low rate with variety solutions that suitable for all people from home service to enterprise and industrial service, offer Call center, home service, calling card, DID numbers over 50 countries. Convenient way to communicate ... -
24Voicent CallCenterManager 8.3
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to: - Manage Agent Performance Quality - Easy call monitoring and recording, "whisper coaching" capability enables live-call agent ...$2.50 -
25PTC LearningConnector Wildfire 4
PTC LearningConnector installs into your Creo Elements/Pro, Pro/ENGINEER, Windchill and Mathcad Help Center to provide access to eLearning and Knowledge Base content directly from your desktop. Internet access is required to view eLearning and Knowledge ...Freeware